Billing Terms


Credit Card / Debit Card

We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club debit and credit cards. Your card is billed when you check-out, and the transaction will be listed on your Credit Card Statement or Bank Statement under the name Shopify Payments.


We accept payments through PayPal.


Refunds are processed immediately and you will receive an email verification of the refund from Sensible Herbs. If you paid by PayPal, you will receive the refund in your PayPal account. Please be patient as the refund may take a few days to show up on your Banking or Credit Card Statement or PayPal account summary . 


When you check-out your credit card or PayPal account is charged. You will receive an email immediately summarizing your order. When the order ships, you will also be notified by email. If you sign up for an account with Sensible Herbs, your order history will be available to you when you log in and view your Account. If you don't register with Sensible Herbs, we suggest that you retain your emails so you can have your order history available to you.  


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.



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